Overview
Forrester is a global research and advisory firm that helps leaders in technology, marketing, customer experience, and more make better decisions. They provide data-driven insights, consulting, and events to their clients.
Role in this knowledge base
The report cited in the article is authored by Forrester, establishing them as a key authority on the subject of AI agents and their business impact.
Key facts
- Forrester is known for its independent research and market analysis in the technology and business sectors.