Definition
User Experience (UX) design is a broader discipline that focuses on the overall experience a person has when interacting with a product or service. It encompasses usability, accessibility, desirability, and the emotional response of the user.
Why it matters (in Poovi’s context)
Good UX design ensures that a product is not only functional and visually appealing but also intuitive, efficient, and enjoyable to use, leading to higher user retention and satisfaction.
Key properties or components
- Usability
- Accessibility
- User journey mapping
- Information architecture
Contradictions or debates
None.