Definition

The ability to establish a rapport and sense of shared feeling or understanding with others. In leadership, it means connecting with employees on a personal level to foster trust and motivation.

Why it matters (in Poovi’s context)

Crucial for leaders to inspire large teams to adopt a shared vision, as emphasised in the context of Adani and Ambani’s leadership styles.

Key properties or components

  • Empathy
  • Communication
  • Trust-building
  • Inspiration

Contradictions or debates

None.

Sources